We make all efforts to ensure you are satisfied with our service. However, sometimes something unfortunately doesn’t go as expected or something goes wrong. Do you have a complaint or a suggestion regarding our service? Let us know why you are not satisfied about our service and we will try to solve the problem. Within 2 days at most after receiving your complaint, you can expect a response from us.

    First name *

    Last name *

    Address *

    City *

    E-mail address *

    Phone number

    Gender *


    Are you a customer of FATUM *


    Policy or Damage number

    Type of complaint *

    Description of your complaint *

    What do you expect from us *