Report complaints

We make all efforts to ensure you are satisfied with our service. However, sometimes something unfortunately doesn’t go as expected or something goes wrong. Do you have a complaint or a suggestion regarding our service? Let us know why you are not satisfied about our service and we will try to solve the problem. Within 2 days at most after receiving your complaint, you can expect a response from us.

First name *
Last name *
Address *
City *
E-mail address *
Phone number
Gender *
Are you a customer of FATUM *
Policy or Damage number
Type of complaint *
Description of your complaint *
What do you expect from us *